Terms and Conditions for SimuYangu.com
Effective Date: 9TH JUNE, 2025
Welcome to SimuYangu.com, a digital platform built to help users securely register, authenticate, manage, and transfer ownership of mobile devices, laptops and tablets. These Terms and Conditions ("Terms") govern your access to and use of SimuYangu.com ("the Platform").
By accessing or using any part of SimuYangu.com, you agree to be bound by these Terms, which form a binding legal agreement between you and SimuYangu.com. If you do not agree to these Terms, you may not use our services. We recommend reviewing this document carefully and printing a copy for your records if need be.
For the purposes of this Agreement:
"Platform" / "Service" – Refers to SimuYangu.com, its functionalities, services, mobile versions, APIs, and associated digital systems.
"User" / "You" – Any individual, business, or entity that registers for, accesses, or uses the SimuYangu.com platform.
"We" / "Us" / "Our" – Refers to SimuYangu.com, its developers, administrators, and authorized affiliates.
"Device Data" – All details submitted regarding a mobile device or item, including IMEI, device name, model number, purchase date, receipt image, and ownership details.
"Authorized User" – A person or entity who creates and verifies an account with SimuYangu.com to manage device records.
"Digital Receipt" – A document generated by SimuYangu.com confirming device registration and ownership, typically including a unique QR code for verification.
You must meet the following requirements to use SimuYangu.com:
Be at least 18 years old or of legal age in your jurisdiction.
Have the legal capacity to enter into binding agreements.
Not be located in a jurisdiction where the use of this Platform is prohibited by local law.
Agree to provide accurate, complete, and current information when registering for an account.
Users found to be in breach of these eligibility criteria may have their accounts suspended or permanently banned.
To access core services on SimuYangu.com, including registering or transferring devices, you must create a personal user account. When registering, you agree to:
Provide accurate and truthful personal and device information.
Maintain the confidentiality of your login credentials.
Be solely responsible for all activities conducted under your account.
Promptly update your account information if changes occur.
For security purposes, we do not allow the change of registered email addresses once the account is created. This is to help protect the integrity and ownership of registered devices. If you suspect unauthorized use of your account, notify us immediately via our support contact.
We reserve the right to suspend or terminate accounts engaged in impersonation, false reports, fraud, or platform abuse.
SimuYangu.com offers a wide range of services tailored to support secure ownership and recovery of mobile devices and personal property:
Device Registration – Securely register devices with details including IMEI number, model, purchase date, and receipt images. This information can serve as proof of ownership.
Ownership Authentication – Generate and print QR-coded digital receipts. Scanning this QR code confirms ownership and registration status.
Lost & Found Registry – Report lost items, including phones, wallets, ID cards, and more. If found, you may reclaim them through your account. Found items can also be posted by good samaritans.
Device Transfer – Transfer device ownership to another user by entering their email. The recipient must have an account and approve the transfer to complete the process. Transfers can be cancelled if still pending.
Device Lookup / Verification – Use the IMEI search feature to verify device ownership before purchasing a second-hand device. Details shown may include owner's name, phone number, email, purchase date, and stolen status.
Feedback & Support – Users can submit feedback, complaints, questions, and suggestions via the platform. We provide prompt responses to inquiries.
Some of these features are free, while others (such as device registration) require a non-refundable service fee. We make fee disclosures clearly visible during checkout.
All users are expected to use SimuYangu.com responsibly and ethically. Prohibited behaviors include, but are not limited to:
Providing false or fraudulent device or personal information.
Using the service for unauthorized surveillance or illegal tracking.
Registering stolen property with the intent to deceive or resell.
Tampering with or reverse-engineering the platform or its systems.
Harassing or impersonating other users.
Using bots or automated tools to manipulate data or spam listings.
Violation of these guidelines may result in the suspension or permanent termination of your account and potential legal action.
Your privacy is a priority at SimuYangu.com. We collect and store your data solely to provide and improve our services. We do not sell, rent, or share your personal information or device data with unauthorized third parties.
All data is stored in secure, encrypted systems. By using the platform, you consent to:
Us collecting and processing personal and device-related information.
Us using the data to facilitate features like device transfers, verifications, and recovery.
Us contacting you via the details provided (email or phone) for support or transactional purposes.
Our [Privacy Policy] outlines how we collect, store, and protect your data in more detail.
Some services on SimuYangu.com may incur fees, which are clearly stated before finalizing a transaction. These include:
Device registration
Authentication receipt generation
Please note:
All payments are non-refundable, even if you mistakenly enter incorrect details.
You are responsible for ensuring that payment details are accurate before submission.
Services are only rendered upon successful payment confirmation.
All intellectual property associated with SimuYangu.com, including software code, user interfaces, logos, written content, branding elements, and design, is owned exclusively by SimuYangu.com.
Users may not:
Copy, distribute, or reproduce any content without express permission.
Use our trademarks, logos, or materials for commercial purposes.
Users retain ownership of the content they upload (e.g., receipt images), but by doing so, grant SimuYangu.com a non-exclusive license to use that data for operational and verification purposes.
SimuYangu.com provides all services on an "as-is" and "as-available" basis. We make no warranties regarding:
Constant availability or performance of the platform
Recovery or location of stolen devices
Accuracy of user-generated or uploaded data
To the maximum extent permitted by law, SimuYangu.com shall not be liable for any damages, losses, or disruptions caused by:
Platform downtime
Misuse of features by other users
Failure to recover lost devices
Unauthorized access due to compromised user credentials
By using the platform, you agree to indemnify and hold harmless SimuYangu.com and its affiliates against any claims, losses, or liabilities arising from:
Your violation of these Terms
False, misleading, or illegal information you submit
Misuse of device transfer or reporting features
We reserve the right to terminate or suspend your account at our sole discretion if:
You breach these Terms
We suspect fraudulent activity, impersonation, or abuse
Legal authorities request user data or action
If your account is terminated, your access to the platform and your data may be disabled or deleted. In some cases, we may retain data to comply with legal obligations.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts, unless otherwise resolved through mediation or arbitration.
SimuYangu.com reserves the right to modify or update these Terms at any time. All changes will be posted on the platform, and users are encouraged to review the Terms periodically.
Continued use of the platform after such updates constitutes your acceptance of the revised Terms.
Our platform may integrate or link to third-party services for enhanced functionality (e.g., payment gateways, social media). We do not control or endorse these external platforms and are not responsible for:
Their availability
Their accuracy
Their data handling practices
Users are advised to review the terms and privacy policies of third-party services before engaging with them.
SimuYangu.com shall not be held responsible for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Acts of war or terrorism
Internet service interruptions
Governmental actions
If you have questions, complaints, or legal concerns, please contact us through the following channels:
Phone: 07-566-566-16
Email: info@simuyangu.com
Our support team is available to assist you with inquiries, account issues, or feedback submissions.
By registering for an account or using any feature of SimuYangu.com, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.